Privacy Policy

This privacy policy applies between you, the User of this Website, and Nola Hire Limited, the owner and provider of this Website. Nola Hire Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

1. Definitions and Interpretation

In this privacy policy, the following definitions are used:

• Data
  Collectively all information that you submit to Nola Hire Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
• Cookies
  A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ("Cookies").
• Data Protection Laws
  Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation.
• GDPR
  The UK General Data Protection Regulation.
• Nola Hire Limited (we or us) Nola Hire Limited, a company incorporated in England and Wales with registered number 12305857 whose registered office is at 101c Irthlingborough Road, Finedon, Northamptonshire, NN9 5EJ, UK.
• UK and EU Cookie Law
  The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018.
• User or you
  Any third party that accesses the Website and is not either (i) employed by Nola Hire Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Nola Hire Limited and accessing the Website in connection with the provision of such services.
• Website
  The website that you are currently using, www.nolahire.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. Scope of this Privacy Policy

This privacy policy applies only to the actions of Nola Hire Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Nola Hire Limited is the "data controller." This means that Nola Hire Limited determines the purposes for which, and the manner in which, your Data is processed.

3. Data Collected

We may collect the following Data, which includes personal Data, from you:

• Name
• Date of birth
• Contact Information such as email addresses and telephone numbers
• Financial information such as credit/debit card numbers
• IP address (automatically collected)
• Web browser type and version (automatically collected)
• Operating system (automatically collected)
• A list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected)

4. How We Collect Data

We collect Data in the following ways:

• Data Given to Us by You
  Nola Hire Limited will collect your Data in a number of ways, for example:
  • When you contact us through the Website, by telephone, post, email, or through any other means
  • When you register with us and set up an account to receive our products/services
  • When you make payments to us, through this Website or otherwise
  • When you use our services
  • Our partners requesting our services on your behalf
• Data Collected Automatically
  To the extent that you access the Website, we will collect your Data automatically, for example:
  • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times, and frequency with which you access the Website, and the way you use and interact with its content.
  • We will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies."

5. Our Use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

• Internal record-keeping
• Improvement of our products/services

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your Rights" below).

6. Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

• Any of our group companies or affiliates - to ensure the proper administration of your website and business
• Our employees, agents, and/or professional advisors - to provide hire vehicles and services
• Third-party service providers who provide services to us which require the processing of personal data
• Third-party payment providers who process payments made over the Website
• Relevant authorities - to facilitate the detection of crime or the collection of taxes or duties

7. Keeping Data Secure

We will use technical and organisational measures to safeguard your Data, for example:

• Access to your account is controlled by a password and a user name that is unique to you.
• We store your Data on secure servers.
• Payment details are encrypted using SSL technology.

8. Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.

9. Your Rights

You have the following rights in relation to your Data:

• Right to Access: The right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information.
• Right to Correct: The right to have your Data rectified if it is inaccurate or incomplete.
• Right to Erase: The right to request that we delete or remove your Data from our systems.
• Right to Restrict: The right to "block" us from using your Data or limit the way in which we can use it.
• Right to Data Portability: The right to request that we move, copy, or transfer your Data.
• Right to Object: The right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights, or withdraw your consent to the processing of your Data, please contact us via this email address: hello@nolahire.co.uk

10. Cookies

This Website may place and access certain Cookies on your computer. Nola Hire Limited uses Cookies to improve your experience of using the Website and to improve our range of services. Nola Hire Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Nola Hire Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

You can find a list of Cookies that we use in the Cookies Schedule.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

11. Changes to this Privacy Policy

Nola Hire Limited reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website, and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

This privacy policy was created on 04 January 2022